The Curse of Knowledge

The Curse of Knowledge

Communication is the conduit that leads to influence, regardless of the medium. I believe that corporate communications are the quiet contributors to an organization; the silent salespeople, the workhorses of the business that drive action, and the necessary informants that fosters innovation.

Far too often; however, dedicated communication is viewed as an afterthought – a distraction – an unnecessary evil that takes away from the driving goal of productivity.

Nothing could be further from the truth!

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Love Your Client

Love Your Client

Traditionally, emotional intelligence is discussed in terms of leadership – leading with empathy, authenticity, understanding the needs of your direct reports. However, I believe emotional intelligence should be employed when building client relationships in an effort to engender long-term connections and stronger ties associated with our client’s needs.

In the words of Jay Abraham, “You must fall in love with your clients.” While it is a figurative statement, my interpretation of this quote is to empathize with my client’s stress – to deeply understand the gravity for which they are feeling angst surrounding their problem. When employing emotional intelligence in client relations, I put myself in their shoes – to feel what they are feeling in an effort to provide a solution.

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YouTube Yoga

YouTube Yoga

As a yoga enthusiast, I like to practice on a somewhat regular basis. Yoga has found a place in my space that makes me feel connected to my body and challenged with the different poses; chair, plank, downward dog. However, I’ve always found the struggle of finding a class that fits my schedule, my wallet and my liking to be exhausting.

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